Job purpose

The Human Resource Associate is responsible for supporting the day-to-day HR operations within the Credit Union including recruitment, onboarding, employee benefits administration, maintaining employee records, ensuring compliance with labor laws, and addressing basic employee relations issues, all while upholding confidentiality and adhering to banking regulations.

Duties and responsibilities

• Post job ads, screen candidates, conduct interviews and performs background and reference checks. Extends offer of employment based on compensation philosophy.
• Maintains training and policy acknowledgement records for all employees.
• Issue forms, enroll new employees and assist with the Onboarding issues.
• Ensures compliance with employment law and regulations.
• Assists and may participate in the Union grievance process and negotiations.
• Responsible for processing payroll once per month and all reporting that is required including uploads to our 401(k) provider. with Payroll.
• Under the supervision of the VP of Human Resources, responsible for Nationwide Mortgage Licensing System & Registry (NMLS) administration which includes credit union /staff renewals and ensures appropriate staff are registered as Mortgage Loan Originators, acts as a liaison for the SAFE Act audits.
• Prepares, updates, and maintains HR-related topics on the MBCU intranet site;
• Contributes to recruitment strategies to achieve required and timely staffing levels; actively recruits for all levels in the organization.
• Consistently supports company-wide budgetary objectives, seeks cost-reducing improvements, and implements revenue generating measures, as appropriate.
• Develops, recommends and implements, as appropriate, new and/or creative ways to improve department performance.
• Responds to employee questions/requests whether in person, by e-mail or phone.
• Acts as a resource to employees regarding employee relations issues.
• Provides benefits support, including enrollment and billing.
• Coordinates employee events.
• Responsible for ordering business cards.
• Responsible for insuring labor law postings are current and in compliance.
• Adheres to the anti-money laundering policy and the Bank Secrecy law.

Qualifications

• Associate degree or bachelor's degree preferred, plus two years related experience in human resources; or equivalent combination of education and experience. Related work experience may substitute for education.
• Ability to work with employees at all levels of the organization. Must be able to speak effectively and present information before employee(s) in an engaging and professional manner.
• Ability to read, interpret and update (write) documents such as job descriptions, employee communications, policies, and procedures.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ration, and percent.
• Knowledgeable in office software (e.g., Word, Excel, PowerPoint, Outlook, etc.) and software programs used in Human Resources, Training, and other relevant areas.
• Must have general knowledge of the credit union industry, and related products and services.

Working conditions

This position requires a flexible schedule with traveling in Credit Union's service area.

Physical requirements

• Ability to lift and carry objects up to 20 pounds.
• Ability to use keyboard, monitor, and other standard office equipment.
• The ability to communicate effectively with others in person, by telephone, email, and written documents.
• Ability to drive personal vehicles within the credit union's service area, while maintaining

a valid MA's State driver's license.

Direct reports

None